FREIGHT AND FULFILLMENT

Effective Date: 2026-03-10

1. Introduction

Home Man Cave is operated by UNDER HIS WINGS PSALM 91 4 LLC (“we,” “our,” or “us”). This Shipping Policy explains how orders placed on homemancave.com (the “Website”) are processed and shipped.

Summary

• Service name: Standard Shipping
• Price: Complimentary on select products as noted on each product page; calculated at checkout for all other items
• Order cut off: 2:00 PM Pacific Time (PT)
• Handling time: 1 to 3 business days (Fulfilled Mon–Fri)
• Transit time: 5 to 8 business days (Shipped Mon–Fri)
• Total delivery time: 6 to 11 business days (Handling time + Transit time)
• Destination: United States (Contiguous 48 States)
• Coverage: All products unless a product page states otherwise

2. Shipping Destinations

• United States: We ship to addresses within the United States only (Contiguous 48 States). We do not ship to P.O. boxes that cannot accept carrier delivery.
• Future expansion: We may add additional regions in the future. If we do, this policy will be updated.

3. Shipping Costs

Standard Shipping: Free on eligible orders shipped within the United States, unless otherwise stated on a product page or at checkout.

All costs and applicable taxes (if any) are displayed at checkout prior to purchase. We do not add hidden shipping fees.

4. Order Processing and Delivery Timing

4.1 Order cut off: 2:00 PM Pacific Time (PT). Orders placed by 2:00 PM PT begin processing the same business day. Orders placed after 2:00 PM PT, on weekends, or on holidays begin processing the next business day.

4.2 Handling time: 1 to 3 business days (fulfilled Mon–Fri). Processing includes order verification, packaging, and handoff to the carrier.

4.3 Transit time: 5 to 8 business days (shipped Mon–Fri) after the carrier receives the package.

4.4 Total delivery time: 6 to 11 business days for all destinations (calculated as 1–3 days handling + 5–8 days transit), excluding weekends and holidays. Delivery timeframes are estimates and not guarantees. Additional time may apply for large freight delivered items, custom orders, imported items, or White Glove Delivery.

5. Shipping Methods and Carriers

We ship using reputable carriers such as USPS, UPS, FedEx, and other comparable services (for instance: LTL Freight) based on destination, product type, and package size.

• Insurance: Some shipments may be insured based on carrier and service level. If you experience a shipping issue, contact us using the information in Section 11.

6. Order Tracking

After your order ships, you will receive an email with tracking details (when available). Please allow up to 24 hours for tracking updates to appear after a label is created.

7. Delivery Issues

• 7.1 Delayed packages: If your delivery appears delayed beyond the estimated timeframe, contact us at support@homemancave.com or call (971) 715-4773.
• 7.2 Marked delivered but not received: Confirm the shipping address on your order confirmation. Check around your property and with neighbors or building management. Contact the carrier directly if possible, then contact us so we can assist with next steps.
• 7.3 Damaged packages: Photograph the outer packaging, inner packaging, and the item(s). Contact us within 48 hours of delivery at support@homemancave.com. We will review the information and provide resolution options in accordance with our Return and Refund Policy. Please retain all packaging materials until the issue is resolved.

8. Missing Items

If something is missing from your delivery, please contact us within 7 days of delivery and include your order number and the missing item details. We will investigate and, if confirmed, arrange for the missing item to be shipped or issue an appropriate resolution.

9. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy. For non-defective returns (buyer's remorse), items are subject to a 25% restocking fee and return shipping is the customer’s responsibility. Restocking fees and return shipping costs do not apply to damaged, defective, or incorrect items.

10. Address Accuracy

Please verify your shipping address carefully at checkout. We are not responsible for deliveries to incorrect addresses entered by the customer. If a package is returned due to an address issue or failed delivery attempt, we will contact you to arrange reshipment. Additional reshipment costs may apply.

11. Contact

• Email: support@homemancave.com
• Phone: (971) 715-4773
• Address: UNDER HIS WINGS PSALM 91 4 LLC DBA Home Man Cave, 1420 SW SCHAEFFER RD, WEST LINN, OR 97068, United States
• Service hours: Monday to Friday, 9:00 AM to 5:00 PM Pacific Time (PT)

12. Changes to This Policy

We may update this Shipping Policy from time to time. Changes take effect when posted on this page.

Thank you for shopping with Home Man Cave.